Amid growing controversy over new
computer system, the City of Houston will
again try to "Go Live" with its delay
plagued Traffic Ticket Court computer
system. Critics claim new system is not
needed, poorly planned and a huge waste of
tax dollars.
If all goes well, the City of Houston's
traffic ticket courts should have a new
computer system by Tuesday. In a memorandum
dated December 7, 2005, Richard Lewis, the
Acting Director and Chief Clerk of the City
of Houston Municipal Courts, announced that
the City of Houston Municipal Courts new
computer system will "Go Live" on January 3,
2006. The new computer system is called ICMS
which stands for Integrated Case Management
System.
The new ICMS computer system was originally
approved in April 2003 with Houston City
Council's approval of approximately $20
million for the new system to replace the
current computer system. According to the
City of Houston's own web site, the
"planning phase" of the project was
completed in September 2003 and the "design
phase" was completed in December 2003.
Current estimates now put the costs of the
ICMS at well over $26 million and climbing.
For two full years since the "design phase"
was completed, the new system has repeatedly
failed to come on line. The ICMS was
originally scheduled to go live in February
of 2005 but failed to do so. In 2005, the
City of Houston scheduled the new computer
system to go live on at least three
different occasions. On all three occasions
the City of Houston Municipal Courts were
closed for periods of one or two weeks at a
time. But still the new computer system has
not gone live.
Whether the new system goes live this time
remains to be seen. Even if it does, critics
claim the new computer system as designed
has many shortcomings that the current
computer system does not have. The new
system has been proudly touted by the City
as being "paperless". This poses several
logistical problems in the courtroom that
the planners have not taken into
consideration.
For instance, there are no computer monitors
on which Houston Police officers can review
their tickets in the courtroom. Under the
old system, the officers would come in and
look at their paper tickets which were
attached to the complaints to determine if
they still recalled the facts of a
particular case being called for trial. If
the officer recalled the case, he would
advise the prosecutor that he was "ready"
for trial. If he did not recall the facts of
the case, he would advise the prosecutor
that he was "not ready" for trial.
When the new computer system goes paperless,
traffic tickets will be electronically
scanned and stored in the new computer
system. However, the police officers will
have no computer monitors in any of the
courtrooms on which to review their tickets.
Over 1200 cases a day are set for jury trial
and there is no way for police officers to
review a single one of these tickets in any
of the courtrooms.
The police will not be the only ones with
computer monitor problems created by the
"paperless" system. There will only be two
computer monitors in each courtroom for
dozens of attorneys and hundreds of
defendants to share to view hundreds of
complaints. "To say the least, it should be
very chaotic as 100 or more people try to
share two computer screens to see the
pleadings in their cases," says Houston
traffic ticket lawyer Kameron Searle. Searle
has defended traffic tickets at the City of
Houston for over ten years and is a former
City of Houston prosecutor.
In an effort to reduce the number of clerks
in each of the courtrooms, the City of
Houston is switching a large part of the
court's clerical work over to the Judges in
each courtroom. Under the new ICMS computer
system, Judges will be required to enter
judgements on a computer keyboard for each
of the hundreds of cases before them. This
will leave the judges with no time to try
jury trials. Instead of trying cases, Judges
will spend most of their trial day entering
data on their computers, work which was
previously done by clerks.
There also seems to be a general consensus
among Municipal Court employees that the new
computer system will be far more complicated
than the current computer system. They point
to numerous extra steps that the new
computer system will require for each
individual operation that the current system
does not require. Because of these many
extra procedural steps for each task
performed, the new system will not work
nearly as fast as the current computer
system.
Instead of speeding up business at the
courts as promised when the new computer
system was proposed, critics say these
shortcomings may bring the City of Houston
Municipal Courts to a screeching halt.
Instead of speeding up the courts, every day
thousands of Houstonians will be spending
much more time standing in line and sitting
in court.
The current computer system, known as RHUMBA,
was custom built for the City of Houston
Municipal Courts over many years and was
modified and adapted for each new change
that came along. "The City of Houston is
spending $26 million to replace a computer
system that works just fine," says Houston
traffic ticket attorney Kameron Searle. For
over a decade, RHUMBA has effectively
handled all pending cases and about 1.2
million new cases each year. Along with many
others, Searle believes the city is trading
a proven piece of technology that works very
well for an unknown quantity.
The current computer system (RHUMBA) was
turned off two weeks ago on the evening of
December 16, 2005. And the City of Houston
Municipal Courts have not held any trials
since then. On December 27 through December
30, 2005, the municipal court clerks
conducted a rehearsal on the new system
called "Mock Live." Scrambling to have the
new computer system go live on January 3,
2006, clerks have been advised that they may
even have to come in to work on Saturday
December 31, 2005 (New Year's Eve) and on
January 2, 2006 which is an official city
holiday.
All eyes will be on the new ICMS computer
system on Tuesday, January 3, 2006. Will the
lines be shorter or longer? Will Houstonians
be spending less time or more time in Court?
Was the $26 million spent wisely? Where did
all that money go? Will the new computer
system actually "Go Live" this time?